Cox Raises Broadband Rates…For Second Time in 2016

Cox Communications

Cox Communications is informing customers via e-mail of another round of rate increases in October. These latest hikes come after many customers had already seen rate hikes back in January. The company’s 5 Mbps Starter broadband tier changes from $37.99 to $39.99, while the ISP’s 15 Mbps “Essential” tier is changing from $56.99 to $62.99. The company’s “Preferred” 50 Mbps broadband tier will also be seeing a bump from $72.99 to $77.99, while its “Premier” 100 Mbps tier will see an increase from $84.99 to $87.99.

Cox informs customers the increases are necessary due to “product and technology investments and increases in business costs. The hikes will be implemented formally as of October 6, 2016.

Cox is also one of several companies that’s busy testing overage fees ad usage caps in a large number of markets. Or, more accurately, Cox is trying to figure out how to inform customers already facing rate hikes why they’ll soon have to pay even more money for the same service (tip: it’s a lack of sustained broadband competition).

Prices exclude installation/activation fees, equipment charges, inside wiring fees, additional outlets, taxes, surcharges (including $3.00 video Broadcast Surcharge) and other fees. You can find Cox’s full pricing breakdown here.


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