Century Link

As Centurylink Eyes Usage Caps, Its Speeds Fall Behind the Curve

While CenturyLink has been talking a lot about broadband upgrades, a new filing with the FCC suggests the company has a long way to go before it even begins delivering 40 Mbps speeds to the majority of its overall footprint. According to the new filing (hat tip, Fierce Wireless), just 47.6% of its rural users…

Century Link

Analyst: CenturyLink Needs Fiber Upgrades to Seriously Compete

Wall Street analysts appear to have finally started realizing that second tier telcos like Frontier, CenturyLink and Windstream aren’t going to be particularly competitive if they aren’t willing to upgrade their aging infrastructure to fiber. According to a new research note by Wells Fargo analyst Jennifer Fritzsche, CenturyLink needs to either begin upgrading its last…

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Consumer Complaints About Broadband Caps Are Soaring

Consumer complaints to the Federal Communications Commission about broadband data caps rose to 7,904 in the second half of 2015 from 863 in the first half, notes a new report by the Wall Street Journal. The Journal filed a Freedom of Information Act request with the agency to obtain the data on complaints, which have…

Century Link

CenturyLink Hikes Sneaky ‘Internet Cost Recovery’ Fee

One of the most misleading practices in the broadband industry is the tactic of adding sneaky, below the line fees to artificially keep the advertised rate the same. It’s effectively a form of false advertising, in that consumers sign up for one rate, then wind up paying significantly more after an ISP saddles their bills…

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Netflix: CenturyLink Streaming Performance Bad and Getting Worse

Netflix has released its March rankings of ISP streaming video performance. According to this latest update, Verizon FiOS still tops all large ISPs with an average delivery of 3.79 mbps. Things change if you expand the list to include smaller ISPs, where Midcontinent, Grande Communications and Wide Open West all beat FiOS with scores of…