SimpleVox Review – A Smarter Way to Manage Business Calls

By James L., Owner of Precision Lawn & Landscape

I don’t write a lot of reviews, but after using SimpleVox for a few weeks, I figured it was worth sharing for anyone running a small service business like mine.

The Problem I Was Facing

Between being out on lawns, driving between jobs, and meeting with customers, it was nearly impossible to keep up with phone calls. I'd miss a bunch during the day, come home to 6 or 7 voicemails, and spend my evenings trying to call everyone back—not even knowing if they were real leads or spam.

I tried Google Voice and a few other call forwarding tools, but they didn’t solve the problem. I still had to listen to every voicemail and hope I caught the important stuff. What I really needed was a way to turn calls into clear, actionable info—without more apps or assistants.

Enter SimpleVox

I came across SimpleVox while reading a blog post about AI tools for service businesses. What stood out was that it doesn’t just forward or record calls—it actually transcribes them, identifies key info, and creates follow-up tasks.

Now when someone calls and I miss it (which still happens a lot), I get a summary emailed to me within minutes. It shows who called, what they said, and often a suggested follow-up like "Call back to schedule lawn care quote."

What I Like Most

• Call Summaries Are Super Clear – No need to replay voicemails. Everything's written out in plain language.
• Spam Calls Get Filtered – The system automatically blocks or flags robocalls using something called STIR/SHAKEN.
• It Just Works – I didn’t need to hire a receptionist or change how I run my business. It fits in with how I already work.

And honestly, it’s made me more responsive. I've booked two jobs from people I probably wouldn’t have followed up with in time otherwise.

Any Downsides?

Not much. It took a couple minutes to get set up, but support was quick to respond. And I’m looking forward to their upcoming mobile app—it’s usable on mobile now, but a native app will make it even smoother.

Final Verdict

If you’re running a service business and you're tired of missed calls, voicemails, or juggling too many tools, I highly recommend giving SimpleVox a try. It’s helped me stay organized, sound more professional, and most importantly—win more jobs.

You can start with a free 14-day trial and see how it fits. For me, it was a game changer.