Charter Communications

Charter Offers $15, 30 Mbps Service as Per Merger Condition

Charter Communications has launched a $30, 15 Mbps broadband tier aimed at low-income homes as required by conditions on its recent mega-merger. A Charter announcement states that the 15 Mbps down, 3 Mbps up tier, dubbed Spectrum Assist, is available to families with students who participate in the National School Lunch Program or Seniors who…

Charter Communications

Time Warner Cable, Bright House Formally Take on Spectrum Brand

On the heels of closing the $79 billion mega-merger earlier this year, Charter this week formally brought its Spectrum brand to Time Warner Cable and Bright House Networks markets. A company announcement proclaims that users in these markets can now experience “superior products with the most HD, tens of thousands of On Demand options, Internet…

Charter Communications

FCC Approves Charter Merger, Conditions Ban Caps For 7 Years

This has become a bit of a broken record over the last six months, but the FCC appears very close to approving Charter Communications‘ $79 billion (debt included) acquisition of Time Warner Cable and Bright House Networks. Sources tell Bloomberg that FCC boss Tom Wheeler is circulating an order to approve the deal with conditions,…

Bright House Networks

Bright House Offering Discounts to Annoyed Frontier Customers

As we noted earlier this week, Frontier continues to struggle in some areas with integrating acquired former Verizon FiOS, DSL and phone customers in Texas, California, and Florida. Some of these users complain that phone, broadband and broadband service still doesn’t really work, while others complain that other functionality like video on demand, website support…

Time Warner

Time Warner Cable Isn’t Honoring $300 Gift Card Promo

Giving users a prepaid VISA gift card for signing up for service is a pretty standard promotion these days. Except a growing number of Time Warner Cable customers say that the company isn’t honoring its promise of actually giving out the cards after users sign up for service. A long thread over at the official…